Materiality Assessment
The Company recognizes the importance of assessing material sustainability issues that significantly influence its business operations and stakeholders. The assessment is conducted with reference to international frameworks such as the GRI Standards and the United Nations Sustainable Development Goals (UN SDGs) to ensure alignment with global development directions while comprehensively reflecting the expectations of all stakeholder groups.
This assessment plays a crucial role in identifying both risks and opportunities that the organization may face, including climate change, increasingly stringent economic and environmental regulations, rapidly shifting consumer demands, and pressure from the capital market, all of which present challenges that require careful and strategic management.
On the other hand, these challenges also present opportunities for the Company to enhance its competitiveness by adopting circular economy principles, environmentally friendly technologies, and developing products that meet the needs of future society. The materiality assessment therefore serves as a key mechanism that enables the organization to adapt to change, maintain a balance among economic, social, and environmental dimensions, and create shared value in a stable and sustainable manner over the long term. This report covers the period from January 1 to December 31, 2024.
Sustainability Material Issues Management Approach
To ensure that The Company's business operations effectively address sustainability-related risks and opportunities, a systematic management process for material sustainability issues has been established. This process is informed by both internal and external information sources, with clearly defined roles and responsibilities for each functional unit, from the Board of Directors and executive management to the internal audit function. This structure ensures that material sustainability issues are managed efficiently, transparently, and in alignment with the expectations of all stakeholder groups, as illustrated in the following table.
| Category | Details |
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Risk Identification (Top Down / Bottom Up)
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Risk Management Committee (RMC)
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Audit and Support Functions
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Responsibilities: Monitor and review operations, and submit risk issues for consideration by the Risk Management Committee (RMC). |
Line Management
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Identification of Material Sustainability Issues
The Company systematically identifies material sustainability issues through collaboration with relevant internal departments, ensuring comprehensive management aligned with the expectations of all stakeholder groups. The process of identifying material issues begins with the analysis of both internal and external factors. Internal factors include organizational analysis (SWOT Analysis), policies, objectives, strategies, and risk management. External factors encompass the business environment, regulations, government policies, as well as market changes and consumer behavior.
In addition, the Company places great importance on stakeholder engagement by providing various channels for participation, including focus group meetings, online surveys, the Supalai 1720 hotline, suggestion boxes, email, and other communication platforms. This approach ensures the collection of comprehensive and up-to-date information. All information is analyzed to identify issues that have a significant impact on the business (Impact) and on stakeholder expectations (Influence), following the guidelines of the Materiality Assessment. This assessment covers the economic, social, and governance (ESG) dimensions, with the aim of supporting the Company’s long-term sustainable development.
The results of this materiality identification are reported to the Risk Management Committee for consideration in determining appropriate management approaches, as well as for continuous monitoring of changes in these issues in accordance with evolving contexts each year.
Summary of Key Sustainability Issues
Economy
Environment
Society
Governance
Assessing Impacts of Sustainability Issues on Stakeholders
| Dimensions of Sustainability | Sustainability Issues | Impacts on Stakeholders | |||||
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| Customers | Employees | Business Partner / Supplier | Shareholders | Community | Government Agencies | ||
| Economy | 1. Supply chain |  |
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| 2. Tax-related operations | |
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| 3. Business and social innovations | |
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| Environment | 4. Preservation of biodiversity and ecosystems |  |
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| 5. Resource use | |
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| 6. Climate management | |
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| Society | 7. Responsibility to consumers |  |
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| 8. Participation in community and social development | |
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| 9. Respect for human rights and fair treatment of labors | |
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| 10. Capacity enhancement for employees and workers in work and everyday life | |
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| 11. Safety, occupational health, and working environment | |
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| Governance | 12. Corporate governance |  |
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| 13. Risk management | |
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| 14. Anti-corruption | |
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